Shipping & Returns

Last updated: July 5, 2026

Shipping

We ship and sell within the 48 contiguous United States only. Orders to Alaska, Hawaii, US territories, and international addresses cannot be fulfilled.

Your mat is made by hand after you order. Allow up to 12 weeks from order to delivery. You will receive a tracking link by email once it ships.

Our quality promise

If your mat arrives flawed or damaged, we will make it right with a replacement or full refund, and we cover return shipping. Email us within 7 days of delivery.

Returns

You have 30 days from the delivery date to request a return.

Returns must arrive in perfect, clean, and sanitary condition. Mats that are worn, soiled, damaged, or unsanitary will be declined and returned to you.

For change-of-mind returns, you pay return shipping, and we deduct the original shipping cost and a $15 use fee from your refund. Your refund is the product price minus those amounts, sent to your original payment method within 5 days of our receiving and inspecting the return.

Cancellations

You can cancel an order for a full refund any time before it ships.

Starting a return

Email [email protected] with your order number. We will reply with return instructions and the return address.